ICT expert Reynaldo C. Lugtu, Jr. talks about how financial institutions must educate consumers on glitches and breaches

Though digital adoption provides opportunities for financial inclusion, with it come issues of security, trust, and lack of knowledge. Financial institutions therefore have a responsibility to coordinate with regulating bodies like Bangko Sentral, and properly communicate with their consumers to educate them about various risks and how to deal with them.

Source: https://www.bworldonline.com/video/2023/01/06/497020/ict-expert-reynaldo-c-lugtu-jr-talks-about-how-financial-institutions-must-educate-consumers-on-glitches-and-breaches/